Auto dealers are heavily regulated in everything they do - from financing to environmental regulations it can be a lot. Our team has worked closely with the automotive industry over the past ten years to understand it and be a resource to franchise and independent dealers in Ohio and Michigan.
Did you buy your forms from the man in the
van at the auction?
Have you had the exact same forms for the
If so, you need to have your forms reviewed. Lending, privacy, and consumer protection laws change on a regular basis and you must keep up! Our staff spends significant time staying up to date on all of the regulations on auto dealers in order to provide our Client’s with the best information. Our staff routinely audits deal jackets for our Clients to ensure both the forms used are compliant and the forms are completed accurately. Forms are only as good as the user. Our team works with Clients to ensure they complete the forms appropriately. If you haven’t had your forms reviewed lately or are not sure if you are completing the form correctly, give us a call.
Red Flags, OFAC, fair lending, CSPA, Gramm-Leach Bliley. If you have been in the auto industry the last decade, you have likely heard these terms. But, do you have written policies for your dealership which you actually follow?
If not, call us. Our team has worked with dealers for a decade to craft policies and procedures that work for the small independent dealer to the large franchise dealer. Each policy is drafted based on our Client’s staffing capacity and individual needs. If you do not have policies or need to brush up on your knowledge, give us a buzz!
Did you receive a compliant?
A Request for a hearing?
A Civil Investigatory Demand?
Timing is key. All State actions have specific time frames for you to take action - if you fail to do so you will be forever barred. Our team works with our Clients to resolve consumer disputes as early on as possible. Our team also represents dealers and sales persons in front of the Motor Vehicle Dealer Board in Ohio and the Secretary of State in Michigan. We also work with our Clients to respond to any other state inquiry such as Civil Investigatory Demands, Subpoenas, and other Complaints. If you have an action against your license, a customer dispute, or request for information from the State, call us! We can help.